Consulting:
Capital Area Blue Cross - Blue Shield
Capital Area Blue Cross - Blue Shield, 1993 - present: Peer
and
Utilization Review
Medical Society of Virginia Review Organization, 1992 -
present: Utilization and Peer Review ; Practice Standards and Guideline Development
AETNA/ US Healthcare, Middle Atlantic Region, Physician
Advisory Board, 1995 - 1997
MAMSI, Quality Improvement Committee, 1997-1998
NCQA Surveyor
Medical Director, NCPPO 1999
Management/Clinical Experience:
Balsamo, Arnoldson, Rees & Garner Pediatric Medical Practice
1998 - present
George Washington University Health Plan. 100,000
member HMO with commercial, PPO and Medicaid lines of business. NCQA Accredited
Medical Director: Quality Improvement and Utilization Management
Reorganized the Quality Improvement Department, Appeals process and credentialing to meet
NCQA standards. Reduced the cost of crendentialing by 50%. Founded and Chaired
the Association for Advancement of Managed Care Principle: a unique regional organization
of MCO medical directors whose focus it was to reduce "provider related"
reduncduncy and provider compliance with managed care principles.
Integrated Physician Services INOVA Hospital Corporation of Fairfax, Va owned and managed
network of primary care practices. Approximately 200 providers. 1996-1997.
Established new primary care pediatric practice: Fred Garner, M.D., Pediatrics, Inc.
Chairman of Quality Improvement Committee
Development of a standardized medical record to meet NCQA and third party payor
standards. Developed pilot information system to collect data related to physician
utilization of purchased patient care (resource allocation) and which when implemeted will
provide significant office administrative savings. Credentialled with 27 managed care
organizations
Virginia Medical Associates
56 provider multi-specialty group practice located in Northern Virginia which is managed
care focused, has "full risk", "global" contracts and is developing an
"IPA." Was to assume position as Medical Director of Gateway IPA effective July
1, 1996. 1991-1996
Director of Quality Management
Initiated, developed, and managed the cultural change to "quality" in a 56
provider multi specialty medical group practice in its strategy for successful
transition in the evolving managed care environment in northern Virginia. This effort has
insured the success of "V.M.A. " in pursuit of its vision of "continued
recognition by all of its "customers" as the premier medical services provider
in the metropolitan area . Developed plan for reorganization of the executive committee as
a "quality council." Developed and implemented plan for ambulatory quality
improvement, customer satisfaction, and utilization management.
Chief of Pediatrics
Founded, developed, and administer a full service department of
pediatrics, now six physicians. During these years, the majority of my time was spent
providing direct patient care. Administrative responsibilities were accomplished within
part time appointments. Able to see 40-45 "very satisfied" patients in 8 hours.
Developed and implemented a model medical record and documentation standards. Group
Health Association of Washington, D.C. 157,000 member staff-model HMO covering the
Washington, D.C. metropolitan area, now Humana/GHA. Clinical administrative responsibility
shared jointly by physician union leadership and administrative physicians functioning in
committee structure and was participative in style. 1985 - 1991
Associate Medical Director for Quality Management
Advised the medical director, quality management department,
administrative physicians, and appropriate committees in matters of "quality
assurance, risk management, peer review, and continuous quality improvement".
Planned and promoted the transformation to "total quality management/continuous
quality improvement" with emphasis on the clinical delivery system. Liaison to
external regulators, review organizations, and malpractice carriers.
Associate Chairperson, Department of Pediatrics
Direct Responsibility for Clinical Delivery System of 6 Physician Service to 8,000
Pediatric and Adolescent Members. The Associate Chair Acts in an Advisory Capacity to the
Department Chair and the Regional Administration as Well as the Medical Director. The
Department Fredric B. Garner, M.D. consists of 26 Physicians Caring for 40,000 Members.
Appointed Membership of All Administrative Committees from One to Five Years.
Department-wide Peer Review Implemented Quality Improvement Process Initiated.
Maternal - infant discharge program developed implemented
(cost savings projection= $1,000,000/year.)
- Developed neonatal coverage system for Arlington Hospital.
- Developed and implemented home phototherapy system.
- Developed new format for the pediatric medical record and
clinical documentation
Chairman of the Pharmacy and Therapeutics Committee
Initiated, developed and implemented a system-wide formulary saving $3,000,000 of
$15,000,000 budget. Improved the quality of care through the data provided from this
system.
Regional Medical Director/Acting
Responsibility for the clinical and administrative staff and services of a 30,000 member
region with 4 centers, 22 physician FTES, 200 support staff and more than 100 contract
physician specialists.
Reorganized the regional administration
Successful initiation of peer and administrative review of all purchased care resulting in
significant decline in unnecessary and questionable utilization of services. Planned and
implemented a regional after-hours and weekend medical
service center for the region. This resulted in a net 30 percent savings per visit and
much higher member satisfaction. Initiated regional referral review and preferred provider
policy effecting a 33% decrease in referrals.
Fairfax Hospital, Falls Church, Va
Fairfax Hospital is a 650 bed tertiary hospital in Northern Virginia. Within it is a full
service CHILDRENS hospital with 55 beds, 14 Pediatric ICU and 40 Neonatal ICU beds. The
active pedaitric staff is 300 physicians.
Chairperson, Pediatric Quality Improvement Committee 1986-
1997. Served as department representative to the hospital-wide medical quality
improvement committee. Led the committee in its activities which gained hospital-wide
recognition for the most effective quality assurance committee within the hospital. its
activities were used to defend the hospital, as the single example put forth, and contest
a major jcaho contingency in the 1987 survey. Again in 1990, the committee was cited for
excellence during the preparation for the survey.
- Initiated orientation and transformation from traditional
quality assurance to continuous quality improvement (TQM) in the division of
maternal-child health.
- Developed and delivered a weekly lecture course on ambulatory
pediatric care for medical students and residents focused on business management of
private practice.
- Developed the three year curriculum guide for the
"personal growth" section of the new pediatric residency program at Fairfax
Childrens Hospital.
Neonatal Medicine: 1985-1990 (Part-time), Alexandria
Hospital, Alexandria, Va. Practice of Pediatric Medicine 1969-1997 (Full or Part Time)
U. S. Public Health Service:
U. S. Public Health Service Hospital, Norfolk, Virginia: Chief of Pediatrics 1969-1971
(Rank: Lieutenant Commander/Assistant Surgeon)
Teaching:
Clinical Assistant Professor of Pediatrics, Georgetown University Medical School,
Washington, DC
1985-present
University Of Virginia Medical School/ Fairfax Childrens
Hospital, Fairfax, VA Residency Curriculum Development Committee
1993 - present
Assistant Professor of Pediatrics, Pennsylvania State
University Medical School, Hershey Medical Center, Hershey, PA
1971- 74
Harvard Teaching Fellow, , Harvard University Medical School,
Boston, MA, 1968-69
Certification and Education:
American Board of Pediatrics, 1972.
Residency: Childrens Hospital Medical Center, Boston, MA,
1966-69.
Medical School: Medical College of Virginia, 1966. Class
Valedictorian
Undergraduate: Duke University, 1962
